Privacy Policy

Last updated: March 2026

1. Introduction

KAS Energy Ltd ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, and postal address when you submit enquiry forms or contact us.
• Service Information: Details about your property and heating/plumbing requirements.
• Technical Data: IP address, browser type, and browsing patterns through cookies.

3. How We Use Your Information

We use your information to:

• Respond to your enquiries and provide quotes
• Deliver our boiler installation, repair, and plumbing services
• Process finance applications through our partner, Phoenix Financial Consultants Limited
• Send service reminders and updates (with your consent)
• Improve our website and services

4. Legal Basis for Processing

We process your data based on:

• Your consent (for marketing communications)
• Performance of a contract (when providing services)
• Legal obligations (for financial and safety records)
• Legitimate interests (to improve our services)

5. Data Sharing

We may share your information with:

• Phoenix Financial Consultants Limited: For finance applications. They are authorised and regulated by the Financial Conduct Authority.
• Boiler manufacturers: For warranty registration purposes.
• Gas Safe Register: As required for regulatory compliance.

We never sell your personal information to third parties.

6. Data Security

We implement appropriate security measures to protect your personal information from unauthorised access, alteration, or disclosure.

7. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability
• Withdraw consent at any time

8. Cookies

Our website uses cookies to enhance your experience. You can control cookie settings through your browser preferences.

9. Contact Us

For privacy-related enquiries, please contact us:

• Email: info@kasenergyltd.co.uk
• Phone: 01773 424563
• Address: Genesis Centre, Office 15, King St, Alfreton, DE55 7DQ

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.